It's been a while since I posted anything. Truth is that I'm currently trying to keep lots of plates spinning and this has made me tired and grumpy. Some of this is justified - namely the poor service that I have received from a couple of suppliers - gas and telephone. Shall I name them? Shall I tell the reasons? Maybe not - to go over it all again will only make me even more grumpy.
However, I am horrified at the cavalier attitude of some companies toward their customers. Do they not care that they may lose custom? In today's economic climate should they not be doing absolutely everything they can to keep their customers? If it's not their attitude, then it must be sheer inefficiency, and this makes a joke of the large salaries that their 'management' command. I sometimes feel - call me old-fashioned - that so called progress is sometimes rather cold and faceless.
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